Digital Energy Service Engineer

Settore: / Engineering /
Azienda: Randstad Italia Spa
Data annuncio: 22/02/2021
Sede di lavoro: Roma
Functieomschrijving

Randstad Italia SpA - Division Inhouse Services is looking for a Digital Energy Service Engineer.


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Our Client is a great Telco company.


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Job location: Rome

Responsabilitร 

What we expect from you:


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Pre-sales support


- Pre-sales testing support, holding workshops with customers or partners on technical issues.


- Bidding support on technical and engineering related parts.


- Presentation of the technical service, solar products during some real exposition to solar energy.


- Follow up issues that may arise during testing/workshop/bidding activities.


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Engineering support


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- Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.


- Onsite support for site survey, installation training or commissioning training to customers when necessary.


- Commissioning, improvement of the troubleshooting, intervention on site when necessary (rooftop work). Interface with an engineering partner to locate technical problems that may arise during the engineering process.


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Identification of Safety Issues and Stressors Associated with this Role


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- Working with live three-phase electricity


- Manual handling


- Driving long distances


- Working outside in bad weather conditions


- Working at height (rooftops)


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Main Contacts (internal and external)


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- Clients of the society in the form of Solar: Developers, EPCs, Funders, Distributors, Installers


- Employees of the society in Commercial, Logistics, Customer Services & Finance


- The Italy Solar Inverter Team


- Electrical Suppliers


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Maintenance support


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- Support to Hotline support Engineers and level 2 engineering support;


- Responsible for SLM and TLM technical support service to customer or partner independently or jointly with a technical support team.


- Onsite support in case of major or critical problems that canโ€™t be solved by customer or local subcontractor according to SLA.


- Responsible for handling technical cases.


- Responsible for Network Upgrade/Swap according to the team planning.


- Responsibilities include but, not limited to: Monitor the quality of on-site operation, updating Quality analysis and improvement processes.


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Functie-eisen

Key Attributes


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- Good customer relationship management skills


- Ability to absorb and then fully communicate technical information and data


- Approachable, adaptable and solution-orientated


- Very organized, reliable and consistent


- Tenacious, Dedicated and Self-sufficient


- Ability to co-operate and work with peoples from different cultures


- Fluent oral and written English and Italian


- Education: Professional school as electrical or electronic technician, or BSc (first level degree) in Electrical/Electronics Engineering or higher


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Experience Required


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- At least 2 years in solar energy industry (technical service, commissioning service)


- Focused customer service background


- Experience of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information


- Good Understanding of PV plant structures, roof top structures.


- Multi-skilled in both the theoretical and practical aspects of electrical work


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Contract:ย  1 Year Contractย  (after 1 year, permanent contract)


Salary: around 30-32K/yearly


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