Digital Energy Service Engineer
Azienda: Randstad Italia Spa
Data annuncio: 25/11/2020
Sede di lavoro: Roma
Randstad Italia SpA - Division Inhouse Services is looking for a Digital Energy Service Engineer.
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Our Client is a great Telco company.
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Job location: Rome
ResponsabilitÃ
What we expect from you:
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Pre-sales support
- Pre-sales testing support, holding workshops with customers or partners on technical issues.
- Bidding support on technical and engineering related parts.
- Presentation of the technical service, solar products during some real exposition to solar energy.
- Follow up issues that may arise during testing/workshop/bidding activities.
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Engineering support
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- Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.
- Onsite support for site survey, installation training or commissioning training to customers when necessary.
- Commissioning, improvement of the troubleshooting, intervention on site when necessary (rooftop work). Interface with an engineering partner to locate technical problems that may arise during the engineering process.
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Identification of Safety Issues and Stressors Associated with this Role
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- Working with live three-phase electricity
- Manual handling
- Driving long distances
- Working outside in bad weather conditions
- Working at height (rooftops)
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Main Contacts (internal and external)
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- Clients of the society in the form of Solar: Developers, EPCs, Funders, Distributors, Installers
- Employees of the society in Commercial, Logistics, Customer Services & Finance
- The Italy Solar Inverter Team
- Electrical Suppliers
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Maintenance support
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- Support to Hotline support Engineers and level 2 engineering support;
- Responsible for SLM and TLM technical support service to customer or partner independently or jointly with a technical support team.
- Onsite support in case of major or critical problems that can’t be solved by customer or local subcontractor according to SLA.
- Responsible for handling technical cases.
- Responsible for Network Upgrade/Swap according to the team planning.
- Responsibilities include but, not limited to: Monitor the quality of on-site operation, updating Quality analysis and improvement processes.
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Key Attributes
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- Good customer relationship management skills
- Ability to absorb and then fully communicate technical information and data
- Approachable, adaptable and solution-orientated
- Very organized, reliable and consistent
- Tenacious, Dedicated and Self-sufficient
- Ability to co-operate and work with peoples from different cultures
- Fluent oral and written English and Italian
- Education: Professional school as electrical or electronic technician, or BSc (first level degree) in Electrical/Electronics Engineering or higher
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Experience Required
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- At least 2 years in solar energy industry (technical service, commissioning service)
- Focused customer service background
- Experience of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information
- Good Understanding of PV plant structures, roof top structures.
- Multi-skilled in both the theoretical and practical aspects of electrical work
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Contract: 1 Year Contract (after 1 year, permanent contract)
Salary: around 30-32K/yearly
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