Cluster Revenue Manager | Roma

Settore: / Turismo e Ristorazione /
Data annuncio: 19/05/2019
Sede di lavoro: Roma
The Cluster Revenue Manager reports directly to the Regional Director Revenue Management and will be responsible for maximizing revenues, market share and profit for his/her hotels in partnership with the revenue coordinator, the General Managers and the business unit's marketing, sales & e-commerce departments.


Degree level - preferably in Tourism, Business Studies, Economics, Business Admin


- Organized and methodical

- Highly quantitative analytical skills

- Strategic thinking and mind set

- Commercial sense

- Strong influencing and communication skills

- Proven track record of revenue growth in previous hotels

- Good team player


Minimum 2 years as a hotel Revenue Coordinator or Revenue Manager


Strategic pricing

- Pricing and yield guidelines for rates, room types, and customer segments

- Define the ideal business mix and channel mix strategy, define overbooking and protection strategy, defines Crew & TO optimal allotments

- Planning, Budgeting & forecasting

- Builds 2 year property revenue strategy & budget proposal, Prepares forecast based on the NH guidelines

- Validates RMS forecast and ensures corrective action to improve the forecast

Daily revenue management optimization

- Reviews demand calendars, convention and city event calendars and sets up events & seasonality databases

- Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning

- Effectively applies pricing & restrictions in line with set strategy in order to maximize profits: rate open/closing, rate level and short-term sales & promotion action plan design & execution

- Responsible for group quotations and related displacement analysis

- Performance, demand & competition analysis

- Carefully monitors market performance, RGI, channel performance

- Follows all relevant developments of the market place, values impact of demand generators, notes changes in supply, behaviour in feeder markets etc.

- Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix, etc.

- Ensures quality of data is checked on a regular basis (correct segmentation, denials tracking, etc.)


- Communicates strategic recommendations to key commercial stake holders, e.g. Regional Revenue Manager and GM, and ensures buy-in and commitment from all involved

- Holds regular reviews with key stakeholders. Participates actively in RM team collaboration & validation meetings

- Works closely with Revenue Coordinator of his hotel(s), communicates forecast & strategy


- MS Office, Intermediate Excel. Knowledge of TMS4Hotels or other hotel CRS and PMS Systems Knowledge of hotel Revenue Management Systems

- Fluent spoken and written English, plus language of the country of residence.

- This position will be based in Rome.
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