addetto al call center in lingua estera

Azienda: Orienta
Data annuncio: 18/10/2019
Sede di lavoro: Roma
EMEA Business Development Representative
Your role as a Business Development Representative will encompass outbound B2B calling within your assigned territory and/or market, attaining, maintaining, and growing strategic relationships with executive and senior level decision makers at some of the largest companies in the world. You will need to understand and identify customer needs and ultimately develop sales opportunities for our fortune 500 clients. You will report into a 3D2B Project Manager.
Responsibilities
Generate qualified sales opportunities in assigned companies through campaign-driven outbound calling against set KPIs
Identify and nurture potential sales leads to become fully qualified opportunities ready for handover to client sales / channel partners
Develop strong working relationships with client sales team
Develop and maintain detailed knowledge of client's business, products and objectives
Develop sound understanding of competitor landscape and client's USPs
Acquire key intelligence of potential prospect company via telephone and research sources
Develop and maintain accurate and detailed customer and prospect company information
Maintain an updated CRM database and a pipeline of prospects
Contribute valuable insight to our clients in regards to campaign, data quality, leads, and other campaign qualitative factors
Requirements
Mother tongue in one or more of the following languages: German/ English/ French/ Dutch/ Flemish/ Spanish/ Danish/ Swedish/ Finnish/ Norwegian/ Russian/ Polish or Hebrew
Experience in a telesales, customer service, help desk, and/or inside sales role of at least 1 year (B2B a plus)
Demonstrated history of achieving and exceeding sales targets/goals, or other KPIs
Experience working in a target-driven environment with particular focus on customer satisfaction and quality
Experience and good working knowledge of the technology/business application industries
Good written & spoken English, able to summarize conversations accurately and unambiguously
Excellent communication, organizational and customer service skills (comfortable with outbound calling)
Confident, polite, and friendly, with business acumen, negotiating skills and able to engage with high level decision makers
Sales minded, business savvy, and customer oriented
Detail oriented
Benefits
Dynamic international environment with American business methodology and management
Opportunity to represent and work with fortune 500 companies in the high technology industry
Incentive programs
Excellent career path and career progression opportunities for successful candidates
Fun, state of the art office and working environment
Mandatory documents required
Valid EU identity card or valid passport
Fiscal Code or documentation providing proof of issue
Valid Foreigners permit to stay and work for non-EU citizens (Permesso di Soggiorno)
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