Addetto/a al Call-Center in lingua estera

Azienda: Orienta
Data annuncio: 23/09/2020
Sede di lavoro: Roma
Orienta Spa - Agenzia per il Lavoro (Filiale di Roma Centro) select for an important company working in the Information Technology sector:
EMEA Business Development Representative
Your role as a Business Development Representative will encompass outbound calling within your assigned territory and/or market, attaining, maintaining, and growing strategic relationships with executive and senior level decision makers at some of the largest companies in the world. You will need to understand and identify customer needs and ultimately develop sales opportunities for our fortune 500 clients.
Responsibilities
Generate qualified sales opportunities in assigned companies through campaign-driven outbound calling against set KPIs;
Identify and nurture potential sales leads to become fully qualified opportunities ready for handover to client sales / channel partners;
Develop strong working relationships with client sales team;
Develop and maintain detailed knowledge of client's business, products and objectives;
Develop sound understanding of competitor landscape and client's USPs;
Acquire key intelligence of potential prospect company via telephone and research sources;
Develop and maintain accurate and detailed customer and prospect company information;
Maintain an updated CRM database and a pipeline of prospects;
Contribute valuable insight to our clients in regards to campaign, data quality, leads, and other campaign qualitative factors.
Requirements
Mother tongue in one or more of the following languages: German/ English/ French/ Dutch/ Flemish/ Spanish/ Danish/ Swedish/ Finnish/ Norwegian/ Russian/ Polish or Hebrew;
Experience in a telesales, customer service, help desk, and/or inside sales role of at least 1 year;
Demonstrated history of achieving and exceeding sales targets/goals, or other KPIs;
Experience working in a target-driven environment with particular focus on customer satisfaction and quality;
Experience and good working knowledge of the technology/business application industries;
Good written & spoken English, able to summarize conversations accurately and unambiguously;
Excellent communication, organizational and customer service skills (comfortable with outbound calling);
Confident, polite, and friendly, with business acumen, negotiating skills and able to engage with high level decision makers;
Sales minded, business savvy, and customer oriented;
Detail oriented.
Benefits
Dynamic international environment with American business methodology and management;
Opportunity to represent and work with fortune 500 companies in the high technology industry;
Incentive programs;
Excellent career path and career progression opportunities for successful candidates;
Fun, state of the art office and working environment.
Mandatory documents required
Valid EU identity card or valid passport;
Fiscal Code or documentation providing proof of issue;
Valid Foreigners permit to stay and work for non-EU citizens (Permesso di Soggiorno).
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